Purchases and bookings
Refunds & Cancellations
Where to check the terms for each kind of purchase and who to contact when something goes wrong. This page does not replace a creator's or external checkout provider's purchase terms.
Lynktik plans
Plan payments use Paystack. Review the plan and billing cycle shown at checkout. If you need help with a charge or want to ask about stopping a plan, contact Lynktik Support with your billing email and transaction reference. Do not send full card details.
Courses
The current course discovery page directs learners to contact the creator to purchase. Ask the creator for the course's refund and access terms before paying. If a course shown on Lynktik appears misleading, report it to Support.
Digital products
Marketplace product listings can send you to a seller's external checkout. That seller and checkout provider handle the payment and their stated refund process. Review those terms before purchasing.
Bookings
A creator may set cancellation and rescheduling terms for a session. Check the session details and confirmation, then contact the creator about changes. Contact Support if you cannot resolve a problem with a Lynktik booking.
Need help? Contact Lynktik Support.